Showing posts with label be nice now. Show all posts
Showing posts with label be nice now. Show all posts

Friday, June 18, 2010

Learn How To Treat Customers

Today was the day that GameStops got the new Xbox 360 S in stock. I called once early today and then a little later to see if it was in stock. I was told it was in stock so I rushed over to GameStop and found out they had just sold out -- or almost.

At first I figured it was just the way of things and I was going to put a reserve on a new Xbox 360 S. Then at the counter next to me there was a guy, we'll call him Jack, and Jack was trading in an old Xbox 360 in order to afford the new one, much like I did a week ago. However, it turned out he didn't have any video cables with his system so they wouldn't take it. The cashier ringing up Jack suggested to my cashier that if Jack didn't have everything they could let me buy the Xbox 360 S.

At this point I was pretty excited knowing their strict policy on trading in systems. However, then my cashier crushed my dreams. He asked Jack, "Can you run to your house and get it in like 10 minutes?", obviously not trying to help me. Jack said "Yeah" (of course), and then my cashier, you know the person is supposed to help you said "Or we could get a used one and pair it up with your system but you would have to buy it."

Well that is just great, all the meanwhile the other cashier was trying to help me and obviously saw that I should be the one who should get the system. It ended up going so they found a cable, Jack had to buy so he could trade in, and I ended up with no system. However I did get a reserved one for July 9th.

Still, that is no way to treat your customers, and on "tellgamestop.com" I left feedback that showed how I felt. I mean, if you have a guy who is ready to purchase the console right now and you have someone who it is very iffy on if they can even get it, are you really going to hold a console, which it was said that they wouldn't do, for some guy who has the possibility of not being able to get it? I wouldn't, I would have given it to the guy who had the cash right then.

People sometimes, you know?

Sunday, June 13, 2010

Personal Space

I am fine with sharing space with people; we do it all the time. Think of on an airplane, on the bus, or even on a family vacation in your car. However, note the keyword here: share.

Today, we are on our way back home and we stopped at a hotel about 2/3 of the way home with a pool. I was so excited for the pool since it was more time with the water. I frantically search for my suit in the suitcase in the car. Then I go to my room and set everything down, put on my trunks, and then head down. I am greeted by about 3 groups in the pool. This normally isn't any problem, except when one of the groups decides they want to take up half of the pool.

Again, I have no problem with sharing, but leave at least some space for people to move about. Not to mention there were many dirty looks from that group as well. There were maybe only 5 of them, but they wanted to pass a ball around and ended up taking up essentially the majority of the pool. I couldn't go to the shallow end to swim since I have long arms and they would smash against the ground. Then other places had small groups together so there was no decent spot to go. These kinds of things can ruin a night.

It is that feeling when you are in a plane that is just a bit too small and you have a real large guy next to you. Or when you are talking to someone and they are standing just a bit too close. You are uncomfortable but what can you do? You can leave, and that is what I just ended up doing.

There is also "personal sound space," where either people have their iPod's/Zune's volume up far too loud, or someone is talking loudly on a phone. It could even be SOMEONE YELLING ON THE COMPUTER USING ALL CAPS. I assume people have common courtesy and really I believe that most people do. However sadly, you don't tend to remember those who do exercise it and you remember those who don't.

 Just a friendly reminder to respect people around you :)